Features of work in the store of children’s goods
The main difference in the work in stores of children’s goods is a special approach to customers.
Features of work in the store of children’s goods
At the same time, increased attention should be paid to children, because each parent tries to choose a useful thing that his child should like. This and other nuances should be taken into account by those who want to work in this area.
Orientation in the range
The first thing that every employee of children’s stores should be able to do is perfectly navigate the range of products. If we are talking about a small retail store, then there should be no particular problems. It is much more difficult to master information about products while working in a supermarket.
The advantage of large supermarkets in comparison with small stores is the increased salary, due to the high level of attendance. It should be borne in mind that the amount of work in such places is quite high.
In this matter, it is extremely important to study feedback on work in large trading companies, for example, on the network of supermarkets Daughters and Sons. Everyone can read here reviews of employees about Daughters and Sons and get acquainted with the advantages and disadvantages of working in supermarkets for children’s goods.
Approach to buyers
Focusing your attention, first of all, on children. If the child does not like the choice of a toy or a book, then the parent will not buy it. In addition, ignoring questions and wishes of the child, the store runs the risk of being left without a customer.
In conversation with children, it is important to consider their psychology. Therefore, the approach to the buyer will vary depending on the age of the child. All children can be divided into the following groups:
children from 3 to 5 years;
children from 6 to 9 years;
children from 10 to 12 years;
children from 13 to 15 years.
In addition, it should also take into account the sex of the child, his interests, as well as the wishes of the parents. For each age group has its own recommendations on the proposal of goods.
Children from 3 to 5 years
At this age, children, more than ever, wish to show that they are independent. They already understand on an emotional level what they like and what they don’t. A small child can be persuaded only with the help of games and fairy tales from the seller. Therefore, the employee must demonstrate acting skills. The choice of bright color packaging will also help.
Children from 6 to 9 years
Buyers of this age have already developed analytical and evaluative judgment. Thanks to advertising, they understand the advantages of buying one or another product. The seller should treat such buyers as an equal and should not lisp with the child.
Children from 10 to 12 years
At this age, such buyers consider themselves adults, they like everything unusual. The main thing in consultation is to indicate to the parents the practicality and benefit of the purchase, and to the schoolchildren the originality and originality of the product.
Children from 13 to 15 years
Adolescents perceive everything in opposition to others. At the same time, they are interested in popular, advertised products, since they are still not critical enough about it. In a conversation, the seller must provide as much information about the product as possible so that the buyer can make his own choice.
Choosing a place of work
When choosing a place of work, an article about the employer will help, and it is desirable to gather information from various sources. After all, the specified level of salary is not the decisive factor if you work for a dishonest employer. In addition, reviews of work left by employees help determine the choice in most cases.
Children always require special attention. The employee of the children’s goods store should be a psychologist, partly a teacher and a bit of an actor, so this job is not for everyone. A potential employee must clearly understand the features of such work in order to make a final decision.